Insurance and Financial Information

Many changes occur frequently regarding insurance. We participate in and accept most major insurance plans. The following list is subject to change.

Insurance Accepted:

Medicare
Tricare
Aetna
Alignment
Blue Cross Blue Shield
BCBS Blue Home
Humana
Cigna
MedCost
UnitedHealthcare and UMR
PHCS/Multiplan
Bright
Experience Health Medicare Advantage HMO
And Many More Insurances

Insurance NOT accepted:

Medicaid
Tricare Prime
Humana Gold HMO
BCBS Local
Blue Cross High Performance (HPN)
Aetna Duke Select
Duke Basic
Cigna Connect

Please feel free to call if you have a question about a specific insurance policy.

Financial Policy:

Our office participates with most of the major insurance companies. Even though we may participate with an insurance company, patients still have certain responsibilities. Please contact our office if you have any questions concerning our financial policies.

Patients are responsible for:

Understanding the basic requirements of his or her insurance policy.
Obtaining a referral from the primary care physician if a referral is required before a patient can be seen by a specialist.
Paying any co-pay, unmet deductible, or co-insurance at the time of the visit.
Bringing a current insurance card and ID card to each visit. If a patient comes into the office without his or her insurance card, they will be responsible for the full payment of that day's charges.
Notifying our office of any change in insurance coverage. If the insurance company has changed or the patient has received a new card from the same insurance company, our office must be notified.
Cancellations: Cancellations made with less than 2 business days notice may be subject to a Surgical Cancellation Fee of $100.00.
Medical Records: We reserve the right to charge for medical record requests in accordance with the fee structure as set forth in the North Carolina state statute. You will be responsible for paying this fee prior to mailing or pick-up of these records.

Many changes occur frequently regarding insurance. We participate in and accept most major insurance plans. The following list is subject to change.

Insurance Accepted:

Medicare

Tricare

Aetna

Alignment

Blue Cross Blue Shield

BCBS Blue Home

Humana

Cigna

MedCost

UnitedHealthcare and UMR

PHCS/Multiplan

Bright

Experience Health Medicare Advantage HMO

And Many More Insurances

​​

Insurance NOT accepted:

Medicaid

Tricare Prime

Humana Gold HMO

BCBS Local

Blue Cross High Performance (HPN)

Aetna Duke Select

Duke Basic

Cigna Connect

Please feel free to call if you have a question about a specific insurance policy.

​

Financial Policy:

​

Our office participates with most of the major insurance companies. Even though we may participate with an insurance company, patients still have certain responsibilities. Please contact our office if you have any questions concerning our financial policies.

Patients are responsible for:

Understanding the basic requirements of his or her insurance policy.

Obtaining a referral from the primary care physician if a referral is required before a patient can be seen by a specialist.

Paying any co-pay, unmet deductible, or co-insurance at the time of the visit.

Bringing a current insurance card and ID card to each visit. If a patient comes into the office without his or her insurance card, they will be responsible for the full payment of that day's charges.

Notifying our office of any change in insurance coverage. If the insurance company has changed or the patient has received a new card from the same insurance company, our office must be notified.

Cancellations: Cancellations made with less than 2 business days notice may be subject to a Surgical Cancellation Fee of $100.00.

Medical Records: We reserve the right to charge for medical record requests in accordance with the fee structure as set forth in the North Carolina state statute. You will be responsible for paying this fee prior to mailing or pick-up of these records.